Privacy Policy

Welcome to Shopzill Retail India Pvt Ltd . This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop from our e-commerce platform.

1. Information We Collect

We collect data to process your orders and improve your shopping experience:

  • Personal Details: Name, email address, phone number, shipping address, and billing address.

  • Payment Information: Payment processing is handled securely via authorized third-party gateways. We do not store your credit/debit card numbers or UPI PINs.

  • Device Data: IP address, browser type, cookies, and browsing behavior on our store.

2. How We Use Your Data

We use your information strictly to:

  • Process, pack, and deliver your orders.

  • Send order confirmations, tracking updates, and customer support alerts.

  • Send promotional offers and newsletters (only if you opt-in).

  • Prevent fraudulent transactions and secure our website.

3. Data Sharing and Third Parties

We never sell your personal data. We only share necessary information with trusted partners to run our store:

  • Logistics Partners: To ship and deliver your products.

  • Payment Gateways: To process secure transactions.

  • Analytics Providers: To understand website performance and improve user experience.

4. Data Security

We implement standard security measures, including SSL encryption, to protect your personal information during transmission. While we strive to protect your data, no method of transmission over the internet is 100% secure.

5. Your Rights

Under Indian IT Laws, you have the right to:

  • Access, correct, or update your personal data.

  • Opt-out of marketing emails at any time by clicking the "Unsubscribe" link.

  • Request the deletion of your account and personal data (subject to legal or operational retention requirements, like tax invoices).

6. Contact Us

For any questions regarding this Privacy Policy or your data, please contact our Grievance Officer at:

  • Email: support@shopzill.in 

  • Address: Shopzill Retail India Pvt Ltd, Kolkata, West Bengal, India.